Return Refund Policy
At V-Veda Ayurvedic, we aim to provide you with 100% pure, safe, and effective Ayurvedic products. If you are not completely satisfied due to any valid reason, we’re here to help.
✅ Returns Eligibility
We accept returns only under the following conditions:
🧴 You received a damaged, expired, leaking, or wrong product.
🚚 You must raise a return request within 48 hours of receiving the order.
📦 Product must be unused, unopened, and in its original packaging.
❌ We do not accept returns for products used, opened, or returned after 48 hours of delivery.
🔁 How to Request a Return
To initiate a return, follow these steps:
Email us at support@vvedaayurvedic.in or WhatsApp us at +91-XXXXXXXXXX
Mention your Order ID, attach photo/video proof of the issue
Our team will verify and guide you through the return process
💸 Refund Process
If your return is approved:
Refund will be processed to your original payment method (Bank/UPI/Card) within 5–7 business days after product pickup/approval.
For Cash on Delivery (COD) orders, we will request your bank/UPI details to process the refund.
In case of prepaid order cancellation before dispatch, a full refund is issued instantly.
🚫 Non-Returnable Products
Due to hygiene and safety concerns, we do not accept returns for:
Opened or used personal care products
Products purchased during clearance sales or with heavy discounts
Free samples, gifts, or bundled offers
❗ Important Notes
Please do not accept a parcel if it appears tampered or open.
We reserve the right to reject return/refund requests if the product is used or tampered with.
Return pickup is subject to courier availability at your location.